Business Process Governance (BPG) is a broader focus that just business Process Management (BPM). While BPM is a strong component of BPG. there are many other considerations. Establishing a process framework, identifying owners and global champions, establishing best practice standards, and implementing a training program are all elements of successful governance programs..
When used together as a system, this integrates into all areas of the business and enables things like role-based management, Integrated Risk Management and Robotic Process Automation (RPA). This is also the foundation of a successful OPEX program (Lean, Six Sigma, Agile). Without a clear understanding of your starting point, it is impossible to make sustained gains with any kind of OPEX engagement.
Another key component of process governance is being able to identify and translate stakeholder requirements into and across a variety of platforms. The larger the technology stack, the harder this translation becomes. Our experts have spent significant time generating business requirements, aligning data elements, and translating between process definitions and metrics. While technology can be a significant force multiplier, it can just as easily contribute to higher costs and lower efficiency if not aligned the right way. Our team can help you identify these pain points and create a strategy that maximizes technology impact.
Start with a plan. Without a framework, your organization will suffer from inefficient processes, with unclear owners and disconnected procedures. Our teams can help align your value chain with an appropriate framework.
Robotic Process Automation (RPA) and Process Mining are two features that work best when partnered with an effective process governance program. Optimizing a sub-optimal program provides significantly diminishing returns.
Process management is the operational application of the process framework and process mining activities. Operational Excellence (OPEX) programs work closely with leaders of the BPM team to identify targets of opportunity for enhancement. This is also a critical function for an IRM program to ensure appropriate coverage of risks and controls.